Privacy policy.

Privacy Policy

Effective Date: 01-01-26

This Privacy Policy explains how Everguard Claims LLC (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information obtained through our website, services, forms, and communications. By accessing our website or providing information to us, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect personal information that you voluntarily provide, including your name, address, phone number, email address, property information, claim‑related documents, and any other details necessary to verify ownership or process a claim. We may also collect technical information automatically, such as IP address, browser type, device identifiers, and pages viewed.

How We Use Your Information

We use personal information to verify claimant identity, evaluate eligibility for surplus funds, prepare and file claim documentation, communicate with you, respond to inquiries, improve our website, maintain internal records, and comply with legal obligations.

How We Share Information

We do not sell personal information. We may share information with attorneys, government agencies, contracted service providers, and partners involved in processing your claim. We may also disclose information if required by law, court order, or government request.

Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to improve functionality, analyze website usage, and enhance user experience. Cookies may store preferences or session data. You may disable cookies in your browser settings, but some features may not function properly.

Data Retention

We retain personal information only as long as necessary to fulfill the purpose for which it was collected, including legal, regulatory, and record‑keeping requirements. Claim‑related records may be retained for up to seven years or longer if required by law. When information is no longer needed, we securely delete or anonymize it.

Data Security

We use administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. While we take reasonable steps to secure data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, update, or request deletion of your data. You may also request that we limit the use of your information or withdraw consent where applicable. To exercise these rights, contact us using the information below.

Third‑Party Links

Our website may contain links to third‑party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies before providing personal information.

Compliance

We follow applicable federal, state, and local privacy laws, including requirements related to consumer protection, data handling, and electronic communications. If regulations change, we may update this policy to maintain compliance.

Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect information from minors. If we learn that a minor has provided personal information, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy at any time. Changes take effect when posted on our website. Continued use of our site after updates constitutes acceptance of the revised policy.